All products are shipped discreetly in a brown box with absolutely no indication
as to the contents.
All our orders are packed in neutral packaging without featuring our name or logo
anywhere. There is no information on the box that could give away the contents of the parcel. Nor does the name of our shop appear on the box. Delivery only to the address provided.
Your order is sent to the address you have provided. If no one is home when your order arrives, the parcel service will leave a note and try again the next day. After the 2nd failed delivery attempt you must contact the delivery service directly. A signature is
always required when you receive the parcel. We do not send anything by standard
mail.
Republic of Ireland & Europe:
All purchases are sent FedEx. Delivery times are usually
4 to 5 working days, excluding weekends and public holidays.
Please make sure to check your email spam folder for any emails from us and whitelist
our email address, by doing this you are sure not to miss any delivery updates.
We do our best to maintain this time frame on all orders however from time to time
unexpected delays beyond our control can occur that may lead to slightly longer delivery
times. We cannot accept responsibility for missing/lost packages if an incorrect or incomplete
delivery address has been provided.
Orders are usually shipped within 2 days of receiving an order.
If you are not available to accept delivery of your shipment, your courier may leave you a
delivery attempt notice with information on when the next delivery attempt will be made.
If you need more information about your delivery, please call the Couriers Customer
Service.
You can also track the status of your shipment online at using the tracking number & URL
provided.
If you prefer, we can ship via Parcel motel. If you choose to use this service, please make sure you include your mobile phone number & your Parcel Motel PMID number as part of your shipping address.